The Informed Patient Institute (IPI) is an independent nonprofit organization whose mission is to facilitate access to credible online information about health care quality and patient safety. IPI does not rate individual health facilities or professionals. Instead, we assess the usefulness of the wealth of online doctor, hospital and nursing home report card sites. IPI also advocates for making more—and more useful—health care quality information available to consumers. And we provide Tip Sheets about what to do if you have a concern about quality in a hospital, nursing home or physician's office - starting in California, Maine, New York and Pennsylvania and South Carolina.
All health care providers are not the same. Quality of health care varies greatly. The internet provides access to hundreds of websites purporting to tell you how well nursing homes, doctors, hospitals and other health professionals and facilities are doing their job. But the sheer volume of information can be overwhelming – and interpreting it can be confusing.
The Informed Patient Institute (IPI) was founded to help you make better use of the internet when searching for the best choices to meet your needs. We know there are many factors you have to consider such as what is available in your community; what your health insurance allows; what your doctor and friends recommend. Think of IPI as your trusted gateway to health care information about quality and patient safety.
We also serve as advocates on your behalf by gathering information and resources to use if you have a concern about quality and by encouraging the organizations who publish quality information to provide more complete, and more easily understandable information about the performance of every health professional and facility in the country.
Carol founded the Informed Patient Institute in 2007. Since 2000, she has worked as a consultant and advisor to non-profit organizations, foundations and government agencies including the California Endowment, AARP, Atlantic Philanthropies, the Markle Foundation, and the Robert Wood Johnson Foundation. Carol was Director of the Center for Beneficiary Services at the Health Care Financing Administration (HCFA - now CMS), where she was responsible for the launch of www.medicare.gov, 1-800 MEDICARE and numerous other outreach and education programs. Prior to HCFA, she was Senior Vice President for Health Pages, a New York City-based consumer health information website, and worked in leadership positions at the Washington (now National) Business Group on Health. She chairs the Joint Commission's Patient and Family Advisory Council, serves on the Board of the National Quality Forum, is President of a family foundation and serves on numerous other committees and task groups. She holds an A.B. degree from Smith College and two Masters degrees in Social Work and Gerontology from the University of Southern California.
Marty is currently a Managing Partner at Fine Capital Partners in NYC. He previously was the Founder and President of Health Pages, a consumer website devoted to providing consumers with background, experience and quality information about health care providers. He serves as the Board Chair of Peer Health Exchange and as a Trustee of the International Center for the Disabled, The Washington Institute and Consumer Reports. He received a BA from Amherst College, a MBA from The University of Chicago and a MSc from The London School of Economics.
Stu builds online publications and digital TV channels devoted to consumer health, news, education and entertainment. He created video networks reaching millions of viewers on TV and the web at HealthiNation.com, and a platform to publish health data online to Fortune 500 employers at Health Pages. He has also produced global news site blouinnews.com, video-on-demand TV channels for Rainbow Media (now AMC Networks), and online ventures at Prodigy, Ogilvy & Mather, News Corp.,The Washington Post and The New York Times. He is a graduate of Yale College and earned an MBA at UCLA's Anderson School of Management.
Steve has a BS in Communications from the University of Illinois and began his career in the stock options business on the CBOE floor in Chicago around 1976. A lifelong home computer programmer since early school days in Palo Alto, California, he also earned Computer Programming Certificates at the College of Du Page while starting his own business in web programming. Before coming to IPI in 2007, he developed and maintained baseballracks.com, among other sites.
As a private, 501 © (3) organization, IPI receives funding from foundations and tax-deductible donations from individuals. Our funders include:
IPI also serves as a consultant to other organizations interested in providing health information to the public, such as AARP, Consumers Union , CMS/L&M Research (work on health insurance exchanges), the Swedish Health Authority and The Leapfrog Group.
Marty previously was the Founder and President of Health Pages, a consumer website devoted to providing consumers with background, experience and quality information about health care providers. He is currently Managing Partner at Fine Capital Partners and Chief Prize Officer at the Robin Hood Foundation in New York City. He also serves as the Board Chair of Peer Health Exchange and as a Trustee of the International Center for the Disabled, The Washington Institute and Consumer Reports. He received a BA from Amherst College, a MBA from The University of Chicago and a MSc from The London School of Economics.
Janet has served in leadership positions at the national and community levels for over 30 years.Currently a Distinguished Fellow with the Dartmouth Institute for Health Policy and Clinical Practice and a Senior Policy Scholar with the Rippel Foundation’s ReThink Health Initiative, she is to design and implement balanced population health investment strategies that leverage the full set of health determinants. Janet retired in 2012 as president and chief executive officer of the National Quality Forum (NQF).Prior to joining NQF, she was senior board director at the Institute of Medicine where she provided leadership on a series of groundbreaking reports, including “To Err Is Human," and “Crossing the Quality Chasm”. Dr. Corrigan received her doctorate in health services research and master of industrial engineering degrees from the University of Michigan, and master’s degrees in business administration and community health from the University of Rochester.
Joyce Dubow, who has been at AARP for 22 years, is a Principal for health policy and strategy in AARP's Office of the Executive Vice-president for Policy and Strategy. She has responsibility for a portfolio related to AARP's health care initiatives with a focus on health care quality, HIT, and consumer decision making, as well as private health plans in the Medicare program. Joyce serves on several multi-stakeholder groups seeking to improve the quality and the delivery of health care services, including the board of the National Quality Forum. Ms. Dubow holds a B.A. in Political Science from the University of Michigan and a Masters in Urban Planning from Hunter College of the University of the City of New York.
Cary Sennett is a physician who has long been an advocate for informed patient decision-making. He currently serves as Vice President, Personalized Health Insights at WellPoint. Prior to joining WellPoint, Dr. Sennett was President of IMPAQ International, a policy research firm in Columbia, MD. He has also served as a a Fellow in the Economic Studies Program at the Brookings Institution and Managing Director for Health Care Finance Reform at the Engelberg Center within Brookings. He has held a number of leadership roles in healthcare, including senior positions at NCQA (where he led the development of HEDIS, NCQA's standard set of information to guide choices about health plans), the American Board of Internal Medicine, and the American College of Cardiology. Dr. Sennett has served on a number of Committees at the National Quality Forum, and served as Vice Chair of the AMA Physician Consortium for Performance Improvement (AMA-PCPI) from 2006-2009, where he established and chaired the Consortium's Purchaser-Consumer Advisory Panel. He is a Board Certified internist (MD, Yale; residency at Harvard's Brigham and Women's Hospital) and holds a PhD from MIT in health policy and management.